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Customer service

Customer service

  • Order & supply

    You can order through the webshop from Techno Motor Veghel. Naturally our customer service is always at your service if you have any questions about motorcycle parts or something related. Our customer service is attainable on working days from 8:30h until 17:00h.
     
    Telephone number The Netherlands: +31 (0) 413-343 040
    E-mail: info@tmv.nl
      

    Delivery times, delivery and shipping

    Dependent of the product, the delivery time usually is about 1-5 working days. Every working day packages are send from our own distribution center and transferred to the delivery service. As soon as the packages are send, you will receive a confirmation e-mail with a unique tracking code.

  • Privacy

    Techno Motor Veghel respects the privacy of our customers and users of its website and ensures that the personal information you give us is confidential. We use your information for your order so we can send your order as quickly and easily as possible. For the rest, we will use this information only with your permission. Techno Motor Veghel will not sell your personal information to third parties and make them available only to third parties that are involved in processing your order.

  • Returns & warranty

    Returns will not be accepted after 30 days or without prior written approval. Returns must be shipped freight prepaid to TMV
    BV. All returns must be accompanied by the original invoice number and be in the original packaging, suitable for resale. A
    20% restocking charge for handling/repackaging may be applied to any return or current items stocked by TMV BV, unless
    found to be defective. All items are subject to inspection before credit will be issued. We reserve the right to repair or replace
    defective items. Close-out, discontinued, and special order items will not be accepted. Refused orders will be charged a 20%
    restocking fee. When TMV BV is in error, full credit, plus freight, will be issued to your account.
    WARRANTY
    TMV BV makes no express warranties and there are no implied warranties as to the goods distributed by TMV BV. If goods
    are warrantied, they are warranted by the manufacturer and not by TMV BV.

  • Payments

    Payments as agreed with  our professional customers.

  • Order status

    You can follow the status of your order in your account details on this website.